Privacy Policy

Raffles Translation Services (“Raffles Translation” or “RTS”) is fully committed to safeguarding the privacy of the users of its website. No information that is individually identifiable will be wilfully disclosed to any third party without your prior permission, except where required by law or regulations

What information Raffles Translation collects and how it is collected

We collect personal information (including your name, job title, company’s name, telephone, and mobile numbers, country of residence, address, postal address, email address, etc.) when you complete any of the forms on our website. We also collect the personal information from you when you contact us or recommend new customers to us (by email or otherwise).

What Raffles Translation does with your personal information

Raffles Translation will only use your personal information in order to contact you (for example by email, mail or telephone) for the purposes to which you have previously consented on the site, for example, to produce our quotation or respond to your comments and request for information about our services or career opportunities. In addition, we may occasionally notify you about enhancements to our services such as updates to the website, provision of new services and special offers. We may also use your information to analyse your demographic profiles and browsing patterns as part of our marketing programme in order for us to develop marketing profiles, assist strategic development, and enable us to review, develop and improve the services we offer. This may help us to be geared towards providing products, services or promotions that are tailed to suit your needs.

To whom your personal information is disclosed

Raffles Translation will share your personal information with the other members of its group and (provided that you have not ticked the opt-out box on the registration form) will make your name and postal address available to reputable third parties so that they can send you details of their products and services. In supplying Raffles Translation with your personal information, you are agreeing that Raffles Translation may transfer that information (to the extent that it is still held on our database at the relevant time) to a third party who acquires all or substantially all of Raffles Translation’s assets or shares or our website services whether by merger, acquisition, reorganisation or otherwise. Raffles Translation will not otherwise disclose your personal information to any third parties.

Transfers of personal information overseas

As the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of that information worldwide. As we are going global, Raffles Translation will also share your personal information with members of its group that are located overseas. By registering on our website and communicating with us, you acknowledge and agree to our handling of your personal information in this way.

Under what circumstances this Privacy Policy does not apply

This Privacy Policy only applies to the collection and use of data by Raffles Translation. It does not cover the sites of third parties to which we provide links. Those sites may have their own policy regarding privacy, and you are encouraged to read their Privacy Policy.

Your Consent

By completing any of our online forms, you agree to the collection, processing and use of your personal information by Raffles Translation.

Contacting us

If you have any questions or concerns about Raffles Translation’s use of your personal information, please email Eric Wee at compliance@rafflestranslation.com.sg.  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or write to him at Raffles Translation Translation, 71 Jurong West Central 3, #07-17, Jurong Point, Singapore 648335.