Why Us

When there are thousands of providers of translation service out there, it is certainly very difficult to make a decision as to which company you should choose in order to enjoy the best value for money, especially when all of them claim that they deliver the best quality at the best price.

Having been in this line of business for almost 10 years, we have a better understanding of your needs and concerns, which has enabled us to develop our strengths listed below to justify your choice of us in the first instance:

We are customer-oriented and fully committed to your success.

At Raffles Translation, we believe you are the primary driver of our business. Only when you succeed, can we succeed. To make ourselves successful, we always uphold our commitment to you, that is, we will do whatever it takes to give you the best value for money for your translation budget, to meet or exceed your expectations on each job assigned to us, and to continue to improve ourselves until you are 100% satisfied with us.

We add value to your write-ups with our own input for a natural flow.

For your advertisements, presentations, website home page, etc. we do not translate word for word, but write out what you want to express in our own words in order to make the target language more sterling, vivid and meaningful so that it carries no trace of being translated and has a total smooth and natural flow.

We are professional with strict quality assurance implemented for all projects, big or small.

This is made possible only through our rigorous translator testing and evaluation procedures combined with constant careful project monitoring, because unlike most other translation agencies, all our translations are edited (rather than proofread only) so that they do not carry any trace of translation and are read as if they were written in the target language to ensure the highest possible levels of quality with zero defects.

We are proficient in both the language and the subject involved by using industry-specific native speakers only. 

As you know, there are two types of translators: a pure linguist without background knowledge and a translator with expertise of specific knowledge like law, finance, computer, medicine, etc. To get the best out of what they translate, we only employ native speakers of the target language who know how to handle the nuances and niceties of the source language. This sets us apart from our competitors as a basic guarantee of translation quality under our Quality Control Process.

We are extremely responsive, efficient and fast.

We have established ourselves as an efficient and effective translation agency that provides a prompt response to our clients’ inquiries and demands as fast as we can. We hate keeping our clients waiting for a couple of hours before receiving a quotation or a reply to their inquiry. Anytime when you need an urgent, or super urgent or overnight translation, you can always count on us to be responsive to your needs, even out of business hours, or even in the middle of the night.

We can deliver large and difficult projects within tight turnaround times.

Over the years, we have built a reputation for quality work under time pressures that few our competitors can match, especially when tender documents or financial reports of hundreds of pages need to be translated and delivered as soon as possible, say, one week or a few days. Undertaking such a task and working under pressure is a huge challenge indeed, but it does give us a sense of satisfaction each time after the job is delivered successfully. You may rest assured that we never resort to machine translation when delivering such large and difficult projects within the shortest turnaround time but instead rely only on our dedicated highly qualified professionals supported by our sound quality control process only.

We offer the most competitive rates in Singapore.

Our experience tells us that the best quality would be meaningless without affordability. No matter how good your quality is, eventually it is the price that dominates the decision of a cliental in awarding a project. Our most efficient sourcing and management of professional translators enable us to serve you in a most affordable way. We can meet both the deadlines and budgets other companies have declared to be impossible. This is where we are different from our competitors. Just click here for a free quote.

We are more conversant in Greater China than our Competitors.

By making use of the resources of China-Link International, our parent company, we maintain strong and innumerable ties with Greater China including Mainland China, Hong Kong, Macao and Taiwan, and have extensive and customized resources that would otherwise not be accessible to when localizing your website or translating your legal or technical documents into Chinese for use in Greater China.

Here, we are NOT simply talking about the different forms of simplified Chinese (used in mainland China) and traditional Chinese (used in Hong Kong, Macau and Taiwan), we are more emphasizing the different social, political, legal, historical and cultural contexts of the four places developed under different jurisdictions due to a long-term separation. If your target markets include Mainland China, Hong Kong and Taiwan, there is no need for you to find three vendors in the three places, but just enjoy our one-stop service for turning out three different versions (The traditional Chinese used in Hong Kong is the same in form as that used in Taiwan but different in terms of usage and expressions.). We have region-specific teams of native language experts who surpass professional benchmarks from Mainland China, Hong Kong and Taiwan to undertake and provide support for your projects.

Last but not the least, we are able to do what our competitors say is impossible in terms price, quality and turnaround time.

It sounds unbelievable, doesn’t it? Well, you won’t know until you try it. Just give us a chance and we are sure you will regret not partnering with Raffles Translation earlier.